We offer disability related training in the following areas:
- Disability Equality Awareness
- Welcoming Disabled Customers – Customer Care
- The Equalities Act 2010
All courses are tailored to your specific requirements, and include: DVD/video clips, and information hand-outs/packs.
The courses can include:
Facts and figures, Models of disability, Access and Attitude, the Disability Discrimination legislation part of the equalities act, Language and etiquette.
During the course, Video clips, quizzes and case studies are provided. At the end of the course a pack is given out to all participants for their future use.
There is always plenty of time for discussion and feedback.
Dolphin approved trainer
Maurice Press, The Disability Resource Teams Managing Director is proud to be an accredited trainer for the Dolphin Supernova screen readers.